Address and Telephone
1980 Gillespie Way
El Cajon, CA 92020
1060 LG Amsterdam, Netherlands
European contact information
Hours of Operation
8 a.m. to 4:30 p.m., Pacific Time, except for national holidays and company vacations. The Taylor Visitor Center, which houses a showcase of guitars and the TaylorWare store, is open from 8 a.m. to 4 p.m.
Guitar Advice & Repair
Taylor factory experts are available to help with guitar repairs, maintenance questions, or finding the right Taylor. Please call us in the U.S. or Europe during regular business hours or visit our Support section.
General Questions or Comments
Submit general (non service-related) questions or comments. Please visit our Support section for help with service and repair.
Email Us »
Request a Product Guide
Residents of the United States and Canada can request a free print copy of the Taylor Guitars Wood&Steel Product Guide, which showcases Taylor's 2012 guitar line. The Product Guide is also available to anyone as a PDF download in English, Spanish, French or German.
Request or Download a Product Guide »
A free, guided tour of the Taylor factory is given every Monday through Friday at 1 p.m. (excluding holidays). No appointment is necessary. Please arrive in the main lobby 5-10 minutes early for check-in. Because of the popularity of the tour, if you are bringing a group, please keep your party to a maximum of eight people. For full tour details, including directions and holiday closures, check our Factory Tours page.
View a listing of our current employment opportunities.
Careers and Job Listings »
Registration and Change of Address
Please complete and submit the change of address form to notify us of your move.
Change of Address Form »
Wood&Steel subscription activation/disruption
Because Wood&Steel is an "owners newsletter," we direct-mail it only to those who are registered owners of Taylor guitars. However, we send boxes of them to our Authorized Dealers, so that non-owners can pick them up for free. Wood&Steel is also available online.
If you have been receiving Wood&Steel but your subscription has stopped, please use our re-activation form in order to continue your free subscription.
Donations and Sponsorships
Taylor Guitars is dedicated to several non-profit organizations and charities, including the Guitars for Schools program in San Diego. We do consider other charitable causes as well when possible and ask that all requests be submitted via the electronic form. Requests must be submitted at least six weeks prior to your event. Please note that solicitations via mail and phone will not be accepted.
Donations/Sponsorships Requests »
If you would like to pursue an artist relationship with Taylor, please complete and submit our artist relations form. Due to the high volume of submissions, we are only able to respond to those applicants receiving final consideration, usually within a few weeks.
Taylor Guitars Artist Relations Form »