Contact Us
Address, Telephone, and Email
USA
Taylor Guitars
1980 Gillespie Way
El Cajon, CA 92020
1-800-943-6782
(619) 258-1207
Europe
Maroastraat 113
1060 LG Amsterdam, Netherlands
+31 (0)20 667 6033
International Dealer Directory
Worldwide
support@taylorguitars.com
Hours of Operation
USA: 8:00 a.m. to 4:30 p.m. Monday-Friday, Pacific Standard Time, except for national holidays and company vacations.
Europe: 8:00 a.m. to 4:30 p.m. Monday-Friday, Central European Time, except for national holidays and company vacations.
The Taylor Visitor Center at our USA Headquarters, which houses a showcase of guitars and the TaylorWare store, is also open from 8 a.m. to 4:30 p.m. Monday-Friday, Pacific Standard Time, except for national holidays and company vacations.
Contact Us List
Questions and Assistance
Submit non service-related questions or comments. Please visit our Support section for help with service and repair.
Guitar Advice and Repairs
Guitar Advice and Repairs
Taylor's experts are available to help with repairs, maintenance, finding the right guitar, and more via phone or email during business hours, or visit our Support section.
Taylor Careers
Taylor Careers
View a listing of our current employment opportunities with Taylor Guitars.
Artist Relations
If you'd like to pursue an artist relationship with Taylor, please submit your request online. Due to high volume, we are only able to respond to those receiving final consideration.
Request a Product Guide
USA and Canada residents can request a free printed copy of Taylor's Wood&Steel Product Guide, showcasing our full guitar line. This is also available to anyone as a PDF download in English, Spanish, French, German, or Italian.
Free Factory Tours
A free, guided Taylor factory tour is given every Monday - Friday at 1:00 p.m. PST (excluding holidays). No appointment necessary. Please arrive 10 minutes early for check-in. Due to popularity, please keep your party to a maximum of 8 people.
Guitar Registration and Benefits
Register your Taylor guitar to receive exclusive owner-only benefits like a free subscription to Wood&Steel magazine, offers and discounts, faster service, and more.
Donations and Sponsorships
Taylor is dedicated to numerous organizations and charities, including the Guitars for Schools program in San Diego. We do consider other charitable causes when possible and ask that requests be submitted online at least six weeks prior. Due to high volume, we are only able to respond to those receiving final consideration.
Change Of Address
Need to change your address in our systems for repairs, Wood&Steel mailings, or other reasons? Just submit your request using our online form to have your address updated.