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Customer Service

Our El Cajon, California and Amsterdam, the Netherlands Factory Service Center staff can help with any service, maintenance or repair questions concerning Taylor guitars.


United States and Canada: Due to the COVID-19 pandemic, Taylor’s service agents are working remotely to answer emails and will be available for limited live web chat. They are not currently available by phone.

Europe: +31 (0)20 667 6033 from Monday - Friday 8:00 a.m. - 4:30 p.m. (CET)

International: Please contact your local Taylor distributor »

Warranty: We provide a Limited Warranty on all certified Taylor guitars. Click here to learn more about what’s covered under warranty for your country.