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Tone Up Your Taylor with Factory Service Packages

Our expert repair technicians have serviced thousands of guitars, and we've created service packages that cover any level of maintenance a guitar might need. Send your guitar(s) to the Taylor factory specifically for one of these packages, or add a service package to a guitar that you're already sending in for other reasons, such as warranty service or repair. Guitars shipped to us will be returned in a new shipping carton with Taylor-engineered inserts designed to stabilize the case and cushion your guitar.

These packages are available at our Factory Service Centers in El Cajon, CA, and Amsterdam, the Netherlands. Contact us for details prior to shipping your guitar:  

United States and Canada: 1-800-943-6782

Europe: +31 (0)20 667 6033



Service Packages:



  • Stabilize guitar at proper humidity level
  • Tuner tightening and adjustment  
  • Fretboard cleaning and conditioning
  • Installation of new Elixir strings
  • Installation of new battery on acoustic/electric models
  • Truss rod adjustment
  • Cleaning and polishing




Includes the Refresh package plus:

  • Neck angle adjustment (reset)
  • Fret dress
  • Tusq nut and saddle adjustment or replacement (as needed)

$240 Acoustic & SolidBody models (bone nut and bridge adjustment)

$300 T5 models (bone nut and saddle)



For the gigging player, Taylor’s repair techs will return your guitar to perfect performance condition. Includes the Revive package plus:

  • $375 Partial refret* (up to 10 frets)
  • Full check of the electronics system

$475 Acoustic & SolidBody models (bone nut and bridge adjustment)

$425 T5 models (bone nut and saddle)

*Full refret add $100



The ultimate hydrating solution for a dry guitar.  Includes the Refresh package plus:

  • Returned guitar and case to optimal humidity levels
  • Fretboard or bridge crack repair as needed (top or body cracks extra)
  • File and level sharp or uneven fret ends



Expression System 2® Upgrade or Install

Upgrade your guitar to the Expression System 2®.

Includes Refresh package above plus:

  • 9v battery box installation
  • LED battery indicator light on preamp
  • Internal Phase switch


TaylorSense Install

Upgrade your ES-equipped guitar to include the TaylorSense battery box, an onboard monitoring system that tracks your guitar’s humidity, temperature, battery life and physical impact. Regularly $79.99, it can be added to any service package for just $50. Requires a Taylor guitar with 9v-powered ES1, ES2, ES-T or ES-N pickup, a WiFi or cellular-connected iPhone 5 or later, or iPod 6th Generation or later, running iOS 8 or later, and the free Taylor Guitars iOS app.

Learn More About TaylorSense