Our expert repair technicians have serviced thousands of guitars, and we've created service packages that cover any level of maintenance a guitar might need. Send your guitar(s) to the Taylor factory specifically for one of these packages, or add a service package to a guitar that you're already sending in for other reasons, such as warranty service or repair. Guitars shipped to us will be returned in a new shipping carton with Taylor-engineered inserts designed to stabilize the case and cushion your guitar.
These packages are available at our Factory Service Centers in El Cajon, CA, and Amsterdam, the Netherlands. Contact us for details prior to shipping your guitar:
United States and Canada: 1-800-943-6782
Europe: +31 (0)20 667 6033
Worldwide: support@taylorguitars.com
Note: Euro pricing is for our Factory Service Center in Amsterdam, VAT included. Cash/Credit/Debit are the only available payment options at Service Centers.
To learn more about our Customer Service Repair Service Policy, please visit https://www.taylorguitars.com/customer-guitar-repair-service-policy.
Service Packages
REFRESH | $95 € 99
Includes:
• Stabilize guitar at proper humidity level
• Tuner tightening and adjustment
• Fretboard cleaning and conditioning
• Installation of new D'Addario strings
• Installation of new battery on acoustic/electric models
• Full check of the electronics system
• Truss rod adjustment
• Cleaning and polishing
REVIVE | $240 € 250
Includes the Refresh package plus:
• Neck angle adjustment (reset)
• Fret dress
• Tusq nut and Micarta saddle adjustment or replacement (as needed)
(Bone nut and saddle add $100/€ 105.00)
RENEW | $375 - € 390
For the gigging player, Taylor’s repair techs will return your guitar to perfect performance condition.
Includes the Revive package plus:
Partial refret* (up to 10 frets)
*Full refret - $475 / € 495
(Bone nut and saddle, add $100 / € 105)
REJUVENATE | $240 € 250
The ultimate hydrating solution for a dry guitar.
Includes the Refresh package plus:
Return guitar and case to optimal humidity levels
Fretboard or bridge crack repair as needed (top or body cracks extra)
File and level sharp or uneven fret ends
EXPRESSION SYSTEM® 2 UPGRADE OR INSTALL | $350 € 365
Upgrade your guitar to the Expression System® 2 with internal LED battery indicator light and phase switch on preamp.
Includes fitting all new electronic components, 9v battery box installation and Refresh package above.
TAYLORSENSE INSTALL | $50 € 52
Upgrade your ES-equipped guitar to include the TaylorSense battery box, an onboard monitoring system that tracks your guitar’s humidity, temperature, battery life and physical impact. Regularly $79.99, it can be added to the Expression System® 2 Upgrade or Install service package for just $50.